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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on [email protected] so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
A little while ago the Q Team headed down to one of our favourite haunts, Cin Cin. This little pop-up style eatery on Vine Street offers some of the most delicious and authentic Italian Cuisine you can find in the city. The Vine Street restaurant now has a big brother located on Western Road in… Read More
We often get asked what the most important room of the home is when selling and then surprise our clients by telling them it’s the hallway. We’re well aware that kitchens and bathrooms are important to buyers and it would be daft to ignore these. They are expensive to change and if they’re tired and… Read More
This April will see the long-awaited Tenant Fee Ban come into force. As an ethical estate agency, we have mixed views on the new legislation and it remains to be seen how great an impact this will have on both tenants and landlords, not to mention letting agents. At the core of the legislation is… Read More
Gina joined Q last autumn and has quickly settled in as part of our team. Gina is a negotiator in our lettings department and you’re most likely to see her out and about on viewings or greeting you in the office with a friendly smile. Where would you most like to live in Brighton… Read More
Every now and then we get the pleasure of dealing with a completely unique home. This month is no exception as we bring to market this former dairy. We’re not milking it (groan!) when we tell you this is a property like little else. The main house is a nicely presented traditional Victorian home with… Read More
It’s no surprise for anyone with a passing interest in Brighton property or the changing demographic of our city that so many Londoners should choose Brighton as a home. After all this is a London By The Sea. Brighton has long attracted all kinds of waifs and strays moving here to take advantage of… Read More
Tucked away on Lewes Road – fantastically close to our office – sits No. 13. We absolutely love this place. Olly and the gang always make us feel very welcome and there is clearly a lot of love and passion that goes into their range of sweet and savoury snacks.They also make some of the best coffee… Read More
We had a little chuckle in the office this month when we saw the headline in Homes & Property that Brighton has been named the hipster capital of the world. That’s right, you did read that correctly, not England, THE WORLD! Surely London, New York, or LA would have something to say about this. It… Read More
We’re looking for a self-employed bookkeeper to work from our office twice a week. The ideal candidate will have experience of accountancy software, reconciliations, and payments. They will also hold public liability insurance and be registered under anti-money laundering supervision regulations. If you would like more information on his position or know someone who this… Read More
We’re looking for an experienced lettings negotiator/administrator to join our talented team. Ideally we’re looking for someone with a minimum of two years experience and a clean driving license. The successful applicant should be confident to run their own section of the business whilst communicating well with the rest of the team. Comfortable in a… Read More