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Our office hours are 9am to 6pm on weekdays and 10am to 4pm on Saturdays. For all emergency maintenance that occurs inside these hours please call the office number 01273 622664 and one of our team will be able to deal with the issue and liaise with our maintenance teams.
For all non-emergency maintenance it is best to email the office on [email protected] so a written record can be kept of maintenance problems.
Emergency maintenance is where there is a risk of damage to the fabric of the property or to life. If an emergency does come up outside of office hours and it cannot either wait until we are open or damage reducing measures can’t be taken i.e. turning off the water stop cock or gas to the property, then you should use the numbers below. If for any reason no one picks up on the numbers provided then you will be required to look up an alternative emergency contractor for the specific problem.
Plumbing: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
Gas: Icon Plumbing and Heating 07917018883 or Gas Smart 01273 457750
If you smell gas, turn off the gas to the property and alert the gas network immediately on 0800 111999. Gas shut off valves are noted in the schedule fo condition and often found on the gas meter.
Drainage: 07903 217521 / 01273 933705 (Aquatech) – If the phone is not answered immediately then please send a text to the mobile number.
Electricity: All Sparks Electrical 07538270233 and 07827 496582 (Nick)
Locksmith: 01273 888170 (Lady Locksmiths)/01273 623322 or 07860 954197 Haines.
Please make sure you have taken a common sense approach to any issue that arises and checked to make sure the problem does not have a simple solution such as checking the fuse board doesn’t just need resetting or using a plunger for a toilet blockage.
If you have a real emergency and have not been able to contact anyone from the numbers above to help you, then please call 07818418949.
As a company we are now in the process of choosing a company to assess our carbon footprint. After have having an almost entirely electric fleet of cars, investigating the carbon impact of our supply chains and a huge push to be paperless in the office our current CO2 impact looks to be relatively low… Read More
At Q we have been getting into the Christmas spirit thinking of some of our favourite Christmas traditions from creative crafts with the family, foraging or simply making your favourite Christmas drink. Together we have created a short guide including things we do, things we make and some of our favourite recipes.
Q Estate Agents receives national recognition at the EA Masters 2023. Q Estate Agents has attained the high standards necessary to be awarded with the property industry’s most prestigious mark of excellence. Every year, a rigorous assessment is carried out of every estate and letting agent in the country. There are 15,000 estate agencies and… Read More
We are an independent boutique estate agents. Established in 2004 our lettings department has built an unrivalled reputation for quality and putting our clients first. To let you know a little bit about us, Q Estate Agents are an independent estate agent and have been operating in your local area for over 15 years. All… Read More
At Q Estate Agents this festive season, we wanted to share a little bit of Christmas joy with you. To do this we will be gifting out hampers to those who instruct us over the Christmas period until the 10th of December and for anyone who has a valuation over this period, we will be… Read More
Back in May we put to market what would fast become one of our most popular properties to date. With over fifty viewings in 24 hours, twenty offers and one very lucky buyer. This is Gladstone Terrace. The apartment itself has been brought to life by the current owners through careful design and stylish interior…. Read More
At Q Estate Agents we have spent a lot of time thinking and making changes to the way we operate to ensure are doing our part to help and protect the planet. We are proud to have now partnered with Green the UK who will be supporting us as we continue to implement changes and… Read More
Refer a friend to sell or let their property through us and receive a £100 voucher for the highly esteemed Brighton restaurant Wild Flor. Situated on Church Road in Hove, Wild Flor can be found in both the Good Food & Michelin guide 2020. A neighbourhood restaurant serving classic cookery alongside world class wines. Upon… Read More
This month for our featured property we are giving you a look at this detached four bedroom house located in the heart of the Brighton’s ‘’Golden Triangle’’. The location is highly sought-after with its excellent local schools and parks, alongside easy access to the city’s stations. Nearby Fiveways is home to a wide range of… Read More
Back in October 2021 estate agents across the UK gathered for the one of the industry’s most prestigious award ceremonies renowned for being the gold standard in our industry. Over 15,000 agencies are included in the assessment conducted by The Property Academy, supported by the UK’s leading property portal Rightmove. We were one of few… Read More