When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process for our regular e-newsletters and market news, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
As with our general mailing lists, we take your personal information very seriously when you register for a property search. We use your details, such as name, telephone number, and email address in order to contact you about property as it comes to the market. We may also use these contact details to ensure your search criteria is always up-to-date. We do not share this information with any third parties. At the bottom of any email correspondence from us will be an option to change your consent settings or unsubscribe.
If your initial contact with our company was through one of the property portals, including but not limited to Rightmove, Zoopla, Prime Location, On The Market, consent will have been given at that stage for us to contact you. We will only send your details of other homes, special offers, and e-newsletters once we’ve introduced ourselves and gained your consent to do so.
Who we share information with
Access to your personal data
Under GDPR you are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer James Beale at firstname.lastname@example.org